360solutions للموارد البشرية

920 001 360

Customer Service Representative


  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide accurate information about products/services, pricing, and availability.
  • Resolve customer issues and complaints in a timely and effective manner.
  • Process orders, returns, and exchanges with a high level of accuracy.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a positive, empathetic, and customer-focused attitude at all times.
  • Keep detailed records of customer interactions, transactions, comments, and complaints.


  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Previous experience in customer service or a related field is a plus.
  • Proficiency in using CRM software and other customer service tools.
Job Category: Customer Service Representative
Job Type: Full Time

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